Instructional Techniques in the Virtual Classroom for Subject Matter Experts and Occasional Trainers

Program Overview

Instructional Techniques in the Virtual Classroom for Subject Matter Experts and Occasional Trainers

This dynamic, “fundamentals”, virtual program—designed for the occasional trainer—presents a variety of interactive techniques and activities that model best practices in a virtual classroom. As a participant in this program, you will learn to manage the virtual environment and apply techniques specifically designed to motivate and engage learners to effectively transfer skill and knowledge. You will have plenty of opportunity to apply a systematic learning process by presenting two practice lessons, based on your work-related content, and immediately receive feedback from our CTT+ Virtual Classroom Trainer certified facilitator as well as recordings of your lessons (and feedback) for personal viewing and future reference.

You will experience the virtual classroom from both the learner’s and instructor’s perspective.

Who Should Attend

Is this program right for you?

Professionals who are called upon occasionally to facilitate learning in a virtual environment.
Subject matter experts who deliver learning in a virtual classroom.
Experienced instructors who have been out of learning for more than a year and need a refresher course.
Learning and development managers who are responsible for the performance of their staff.

Key Benefits

What you will gain

Learn from the best facilitators in the industry.
Small groups ensure you get individual attention and expert feedback.
Establish a solid grounding in the basics and build your skills from there.
Immediately start using all the practical techniques you will need to be successful back on the job.
Take home a comprehensive manual packed with job aids, checklists and reference materials that will help you succeed back on the job.

Program Objectives

What you will be able to do

Upon successful completion of this program, you will be able to:

Apply Adult Learning Principles.
Use learner-centered lesson objectives.
Describe and apply the Systematic Learning Process.
Use voice effectively.
Establish and maintain a positive learning environment for the virtual classroom.
Capture and maintain learner interest in a live session.
Encourage participation.
Use an inclusive communication style.
Apply listening skills.
Test for understanding.
Apply questioning skills to promote interaction and learning.
Provide constructive feedback orally and in writing to the remote learner.
Recognize and resolve behavior problems with remote learners.
Practice a recorded lesson with feedback, using appropriate virtual platform capabilities.

Content Outline

What the program covers

Getting Started

Welcome and Introductions
e-Learning Environment
Focus on the Learners
Monitoring Tools
The Human Element – Connecting by Voice

Adapting VIVE to the Virtual Classroom

Keeping Learners Engaged
VIVE
- Variety of Presentation Methods
- Interactivity
- Visuals
- Examples
Communication Style (Language and Transitions)
Listening Skills

First Individual Practice Lessons (5-7 minutes each)

Using Effective Questioning Techniques

Why ask Questions?
Asking Questions
Testing for Understanding (TFU)
Question Levels
Aligning Objectives and TFUs
The Questioning Process

Second Individual Practice Lessons (10-15 minutes each)

Managing Group Dynamics

Debrief Assignments:
- Facilitating Application and Feedback
- Communicating in Writing
Managing Group Dynamics:
- Recognizing Types of Verbal Behavior
- Resolving Difficult Situations

★ 2 practice lessons

Online · Microsoft Teams

+ applicable taxes · Secure online registration

Program Guide ↓

Need a custom session?

We deliver this program for groups of 5 or more at your convenience.

Instructional Techniques in the Virtual Classroom for Subject Matter Experts and Occasional Trainers